At Testofire Technology Solutions, we aim to deliver an enjoyable and engaging experience to all our users. However, we understand that there may be instances where you might want to request a refund or cancel your subscription. This policy outlines the terms and conditions under which refunds and cancellations are handled.
Subscription Services:
Users can cancel their subscription at any time by dropping us an email on [email protected]
Upon cancellation, you will continue to have access to the subscription features until the end of the current billing period. No further charges will be made after the cancellation is processed.
Cancellations will not result in a refund for the current billing period, except as outlined in the Refund Policy below.
In-App Purchases:
In-app purchases, such as quiz packs, hints, or premium features, are final and cannot be canceled once the purchase is completed.
Subscription Services:
If you cancel your subscription within the first 48 hours of the purchase, you may be eligible for a refund. After this period, refunds will be considered only in exceptional circumstances (e.g., technical issues that prevent you from accessing the content).
Refunds will not be provided for any unused portion of the subscription after the end of the billing period.
Subscription Services:
If you cancel your subscription within the first 48 hours of the purchase, you may be eligible for a refund. After this period, refunds will be considered only in exceptional circumstances (e.g., technical issues that prevent you from accessing the content).
Refunds will not be provided for any unused portion of the subscription after the end of the billing period.
In-App Purchases:
Refunds for in-app purchases are generally not provided unless there is a technical issue that prevents you from accessing the purchased content. In such cases, please contact our support team for assistance.
Non-Refundable Items:
Consumable purchases, such as hints or boosters, are non-refundable.
Quizzes or features that have been used or partially used are not eligible for a refund.
To request a refund or cancellation, please contact our support team at [email protected] with the following details:
Your account username or email address
Date of purchase
The reason for the refund or cancellation request
Our support team will review your request and respond within [Time Frame, e.g., 5-7 business days].
Approved refunds will be processed through the original payment method used at the time of purchase.
Please allow [Time Frame, e.g., 5-10 business days] for the refund to appear on your statement.
We reserve the right to update or modify this Refund and Cancellation Policy at any time. Any changes will be effective immediately upon posting on our app or website. We encourage you to review this policy periodically.
If you have any questions or concerns regarding this Refund and Cancellation Policy, please contact us at [email protected].